Terms & Conditions

UC Informatics does NOT carry every item on the price list and some are by special order only.


Some products are by special order only and carry a minimum order quantity.


Prices and Specifications are subject to change without prior notice.


All prices based on 1 order delivery.


Backordered item prices are NOT firm and may change per fluctuating cost.


The warranty will be void if the serial number label is missing, damaged or tampered with.


All Batteries only carry 1 year warranty.


The warranty will be void if the product is damaged.


A full credit will be issued if returns take place within 7 days of invoice date,


provided goods are in resaleable condition, including all Manuals, Software and Packaging.


DOA’s will only be swopped out if returned within 7 days.


If the return of goods takes place after 7 days from the date of invoice (maximum 30 days), then the credit passed will be the lesser amount of 70% of the current selling price, or 70% of the original purchase price, whichever is lower, provided the goods are in resaleable condition, including Manuals, Software and Packaging.


The acceptance of such return is at our discretion.


No credit will be issued if the return is 30 days after invoice date.


No goods will be despatched without positive identification documents on the following :
a. Goods bought on account
b. Goods bought by cheque


Backordered items that have come into stock will be cancelled 14 days after completion.


Demonstration units may be available only by prior arrangement.


All pricing in here includes VAT – Pricing subject to rate of exchange


E. & O. E. ZAR